Q. Where do I start with booking a DIY holiday?
A: Firstly check there are flights from your preferred airport but don’t book until you have secured accommodation, then select a villa and check availability, the villa can be held for 48 hours while you book flights.
Q. Can you help organise flights, car hire or transfers?
Q. What are check in/out times?
A: The official times are 3pm for check in, and 10am for check out.
Q. Is it possible to have early check in or late check out?
A: In high season this is usually not possible as there will be people arriving and departing on the same day. It’s usually possible to leave your luggage at the villa when you arrive so you can start enjoying your holiday immediately. On departure you will have to make arrangements if you’re on a late flight. In low season it’s sometimes possible to be a little more flexible.
Q. Are changeover days flexible?
A: In low season (May and October) it’s often possible, this also means that you can take advantage of cheaper midweek flights. In high season we try to be as flexible as possible, though Friday-Friday or Saturday-Saturday stays are more common. We will try to accommodate your dates if it fits in with other bookings in place.
Q. Can I book 10 days instead of 7 or 14?
A: It’s often possible to have ‘odd duration’ stays, it all depends on what other dates are booked, but it’s sometimes possible to book between 9-12 days.
Q. We have friends who are interested in coming too, do you have other villas in the area?
A: Yes, many of the villas are available with neighbouring villas, so ideal for large groups. Book early to guarantee villas close together.
Q. Are the villas and resorts suitable for children?
A: Yes. Menorca is very family friendly and all resorts cater very well for children. The villas are used primarily by families, so although not specifically adapted in any way they are suitable for children. It goes without saying that parental supervision is required at all times when staying at a villa with a pool.
Q. Are the villas suitable for wheelchair users?
A: The Calan Bruc villas are. They are all one one level with widened doorways and handrails next to the toilets.
Q. What is the weather in Menorca like at certain times of the year?
A. You can find out the current weather in Menorca, and seasonal averages by clicking HERE
Q. Do all the villa have pools? Are the pools private?
A. It’s stated on each villa page if the villa has a pool and if it’s a private pool or shared pool.
Q. Can we drink the tap water?
A: No, the water has a higher mineral content than is deemed safe to drink so only drink bottled water. Tap water is fine for washing, cooking with and teeth brushing.
Q. How do I know which resort to choose?
A: Read the pages relating to each resort, think about what you’re hoping for from your stay and ask if there’s anything specific you need to know.
Q. Is there a rep? What happens if we need to contact someone while we’re at the villa?
A: In resort you will have a 24 hour contact number for English speaking villa managers who are based near the villas. This is different to a rep, they aren’t there to provide local information, but to assist in the event of a maintenance issue. As such, this is an ‘un-repped’ holiday.
Q. What is included in the price? (linen, cleaning etc)
A: The price is for the villa and up to 6 people (unless stated differently on the individual villa page), it includes cleaning before you arrive and on your departure, plus bed linen and towels for each person booked. Beach and pool towels are not provided, cot linen is not provided.
Q. How often is bed linen changed?
A: If staying 2 weeks it’s changed halfway through your stay. There’s a washing machine in all properties if you need to wash anything during your stay.
Q. Can I have extra linen or cleaning?
A: This can usually be arranged in resort with the villa managers at an additional charge which is payable locally.
Q. What cleaning is included?
A: Cleaning on arrival and departure unless otherwise stated on the individual villa page.
Q. Extra beds:
A: Available at an additional charge of £50 per week, and £75 per week in July & August (unless otherwise stated on the individual villa page). It’s a fold out zed bed that can be used in any of the rooms, it’s most suited to a child.
Q. Are grocery packs provided on arrival?
A: No. In order to keep costs as competitive as possible these are only available on request in certain villas, and at an additional charge of €20.
Q. Can you provide a cot and highchair?
A: Yes, available at a charge of £20 per week for both. The cot will be a travel cot. Cot linen is not provided.
Q. Can we hire fans locally if we need to?
A: Yes, in certain villas fans are available at €2 per fan, per day. If booking 2 or more fans for 2 weeks the cost is €1.50 per fan per day.
Q. Is there a washing machine?
A: Yes, all the villas have a washing machine.
Q. Is there an iron and ironing board?
Q. Is there a hairdryer?
A: These are not provided in all villas.